Indian Global Tech Company to Create Hundreds of Jobs in Victoria

Firstsource, a global Indian Tech Company, will establish its first Australia and New Zealand headquarters in Victoria, creating 420 jobs.

The announcement was made on Sept. 20 during Victoria Premier Jacinta Allan's visit to India, where she met with tech company leaders.

"Melbourne is Australia's tech capital—it's no surprise that global leaders are continuing to invest in Victoria. Locking in Firstsource's Australia and New Zealand headquarters will deliver hundreds of jobs to our booming tech sector, she said.

Firstsource CEO and managing director Ritesh Idnani said Australia's innovative mindset matches their vision.

"Australia's innovative mindset and skilled talent align perfectly with our vision, and we are committed to building programs with local educational institutions to harness this potential," he said.

Sanjiv Goenka, chairman of RPSG and Firstsource, said that expanding operations into Australia as part of its global growth strategy is a signficant milestone. The Australian government's support in easing the way to do business is also greatly appreciated.

"This as an important opportunity to leverage not just the immense opportunities the country presents, but also the outstanding support provided by the government in ease of doing business and building a stronger local economy."

As a leading global business process services company, Firstsource assists companies with digital transformation solutions that can be applied to a wide range of industries, such as healthcare, banking, financial services, communications, media, technology, education, utilities, and energy.

Firstsource will collaborate with Victorian education institutions by creating an innovation laboratory that will focus on AI, engineering, robotics, and digital experimentation.

In return, this will strengthen the state's digital capabilities, drive more research, and introduce more proprietary technologies.

This is part of Victoria's India Strategy 2025-2030, which pinpoints digital technology as an emerging sector.

As Victoria's two-way trading partner, a $3.6 billion business in 2023/24, Victoria is already home to a few Indian tech companies such as Sonata, UST, Fractal, and Infosys.

As a whole, Victoria's tech sector contributed $35.6 billion to the state's economy in 2023, with tech jobs growing twice as fast as average employment over the past decade.