Newark Tweaks Its Water, Sewer Billing Cycle For Residents
NEWARK, NJ — If your water and sewer bill in Newark seems higher than usual this month, it may be due to a change in the way the city is running its billing cycle, officials say.
On Friday, city officials announced that the Newark Department of Water & Sewer Utilities changed its billing cycle beginning this month. The new cycle ensures customers will receive their bills by the 15th of each month and will have 15 days to pay the bill after they receive it, officials said.
"Customers are also advised that this month's bill may be higher than usual to reflect August and September balances," officials added.
"We are improving the system so customers will know exactly when to expect their bills, when to pay them, and when they will be subjected to interest charges and other penalties," Department of Water and Sewer Director Kareem Adeem said.
"This way, the billing cycle is more transparent and user-friendly," Adeem said.
As the post-COVID economy strengthens, the department will offer forgiveness for accrued interest and penalties to customers with outstanding bills who pay in full by Thursday, Oct. 31, 2024. Payment plans are also available by calling (973) 733-6370, officials noted.
"The temporary amnesty program helps customers who are in arrears to get a fresh start, but people who don't take advantage of this program will find their unpaid balances in full, including back interest and penalties, transferred to water liens against their property," Adeem advised. "So, we encourage everyone to take advantage of this program and pay their bill."
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