Boil water notice issued in Richardson: Avoid using tap water
RICHARDSON, TX - A boiling water notice was issued in Richardson on Wednesday night after monitoring equipment in a water tank malfunctioned. This caused a water tower to lose pressure for several minutes, making tap water unsafe for residents.
"This situation arose because of malfunctioning technology with the sensors, preventing us from restoring the water level to an acceptable standard," said City Manager Don Magner.
The boiling water notice requires residents to boil tap water before any use, including handwashing.
Officials have not yet determined when the situation will be resolved but indicated it may not be safe until at least Friday. Water samples need to be collected and tested to confirm safety.
The affected area ranges from Arapaho Road in the north to Spring Valley Road in the south, and from Coit Road to U.S. Highway 75.
Richardson ISD canceled school on Thursday due to water problems. The list of schools affected includes:
Arapaho Classical Magnet
Dover Elementary School
Heights Elementary
Richardson West Junior High School
Richardson High School
The city is distributing bottled water to residents from 8:30 a.m. to 10 p.m. Thursday at the Heights Recreation Center.