Illinois DMVs changing hours to meet customer demand
SPRINGFIELD, Ill. (WTVO) — Illinois Secretary of State Alexi Giannoulias announced Thursday that all Illinois DMV locations across the state will be changing their hours, starting next week.
According to Giannoulias, beginning Monday, September 23rd, Illinois DMV locations will be open Monday – Friday from 7:30 a.m. to 5 p.m., or opening half an hour earlier.
Saturday service hours will also shift one half hour, opening from 7:30 a.m to noon.
The Roscoe DMV will stay open from 9 a.m. to 4 p.m. Wednesday – Friday; senior facilities in Addison, Bridgeview, Calumet Park, Evanston and Westchester will remain on a 7:30 a.m. to 4 p.m. schedule Monday – Friday. The Orland Township DMV will remain 8 a.m. to 4 p.m. Monday – Friday.
Giannoulias said a review of customer data showed higher demand in the morning than early evening hours.
"Since Day One, our priority has been to provide the best possible DMV experience and service to our customers," Giannoulias said. "We listened to feedback and analyzed the data to determine when our customers need us most. As a result, we're adjusting our hours to align our operations with their busy schedules so they can conveniently access services without disrupting their routine."
